Virtual Assistant
Free up your time, reduce overheads, and stay focused on your core business. Our Virtual Assistant (VA) services provide reliable, efficient, and professional remote support tailored to your business needs.
We can assist you with:
1. Administrative Support
Email and calendar management
Document formatting and proofreading
Data entry and database management
File organisation and cloud storage setup
Online research and reporting
2. Customer Service & Client Management
Responding to enquiries via email or chat
Booking appointments or consultations
CRM updates and customer follow-ups
Client onboarding assistance
3. RTO-Specific VA Services (if applicable)
Student enrolment processing
AVETMISS data entry and validation
LMS/SMS updates (e.g., Moodle, aXcelerate, VETtrak)
USI verification and student record management
Assessment result entry and certificate issuance support
4. Marketing & Social Media Support
Scheduling posts and managing content calendars
Canva designs for social media and flyers
Basic email marketing (Mailchimp, ActiveCampaign)
Social media engagement (comments, replies, inbox)
5. Finance & Invoicing Support
Creating and sending invoices
Follow-up on overdue payments
Expense tracking
Basic bookkeeping tasks (in collaboration with your accountant)
6. Project & Task Management
Setting up and managing task boards (Trello, Asana, ClickUp)
Monitoring deadlines and deliverables
Assisting with internal project coordination